I’m a french engineer1, currently Solution Expert for Contentsquare, within the Customer Success division. I support our clients, from marketing divisions to IT departments, in the real-time audit of technical issues occurring on the client side: web performance, JS and APIS errors, relevance of displayed messages… in order to support acquisition, conversion or Time-to-Fix optimization strategies.
You may have meet me during events or conferences, talking about Service Design, Finance, e-Commerce or the choice of a data management solution: (CMS, DAM, OVP)…
Specializing in Quality management, Web performance and mobile Web, I’m thrilled about understanding the challenges of the new usages and experiences of the users.
I care a lot, so I also share a lot (in French).